Highland Eating Disorder Support

Are you going to receiving care from a fully qualified therapist?

Private therapists are thoroughly trained and accredited experts who follow rigorous ethical and clinical standards. In contrast, online platforms have drawn scrutiny for uneven vetting processes, which can result in clients being paired with therapists who lack sufficient qualifications or experience.

Does a standardised, one-size-fits-all approach to therapy actually work?

Online therapy frequently adopts a uniform approach, providing short-term instead of in-depth, personalised care. Private practice therapy, on the other hand, is customised to your specific needs, fostering lasting and impactful progress.

How Safe Is Your Private Data? 

Confidentiality is a fundamental aspect of private therapy. Yet, online platforms have faced backlash over data security issues, including instances where personal details were reportedly shared with third parties.

The US Federal Trade Commission in 2023 required BetterHelp to pay US$7.8m to customers to settle charges it had shared customers’ email addresses, IP addresses and answers to personal health questions with platforms including Facebook and Snapchat – despite promising to keep the data private.

Is it possible to form a genuine therapeutic connection?

A solid bond between client and therapist is key to successful therapy. In private practice, you consistently see the same therapist, building trust and momentum. However, online platforms often struggle with high therapist turnover, which can disrupt continuity.

Who’s truly behind the endorsements of these platforms?

Numerous influencers push BetterHelp, but many have never actually tried it. In contrast to private therapists, who earn their credibility through years of practice, these influencers are often compensated to advertise a service they may not fully comprehend.

Online Therapy Charging Model & Customer Support

Access to Online therapy is usually via an auto renewal subscription model. This can lead to issues especially when renewal payements are taken without any preceeding notifications. Patients have voiced their gievences over being charged by this subscription model for sessions they have not recieved. 

Navigating Online Therapy systems may result in confusion and even loss of access not only to your therapist but the service as a whole if valid card details are not held by the online therapy organisation. Access to support is usually limited to email communication with no human interaction.

The above issues may appear infrequently, however, this measure is subjective. You may wish to conduct your own reasearch here to help you decide.  Online Therapy Systems should provide a customer support system that provide access to easy (human) voice support  in order to cater for patients who are potentially vulnerable.

A private practice brings very little to no administration overheads to their patients. You have access to your therapist via email & phone number for voice or messaging, with the benefits to be able to easily cancel or reschedule appointments. Payments for therapy sessions are on a pay-as-you go basis by way of bank transfer.

Therapy That Prioritizes Your Needs

Though online therapy offers convenience, it often falls short in delivering the depth, privacy, and expert care essential for meaningful growth. For genuinely tailored, top-tier therapy, private practice remains the smartest choice for your mental health. At Highland Eating Disorder Counselling, I provide , one-on-one indevidualised therapy to support lasting transformation. Schedule a consultation today and discover the impact of authentic, professional therapy.